Payment is taken one month in advance on or shortly after the 1st of the month, you will be emailed a receipt.
Your first bill will contain a pro-rated charge for the remainder of the month and the advance payment for the next month.
You may cancel at any time, however any remaining time for the month will not be refunded.
Extra charges maybe applied to some situations. Example: if you require a backup to be restored because you deleted a database by accident you may be charged for this. I will provide you with a quote for any extra work.
In the case of a server failure where a backup needs to be restored you won't be charged.
If you have any questions or need something more advanced please contact me via the form on the home page.